Intelligent WorkplaceSM Platform Services Additional Terms
1. DESCRIPTION OF SERVICES
(a) Intelligent Workplace Services. If purchased by Client, 51勛圖厙踏梜埳 will provide Client, and its authorized employees that have been given the authority to access these Services (Authorized Users), access to 51勛圖厙踏梜埳眄s web-based Intelligent Workplace platform (IW Platform) which Client and its Authorized Users may use to access the applications described in these terms (collectively, the Intelligent Workplace Services). The Intelligent Workplace Services include the following Services:
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PrologueTM Services |
VantageTM Services |
FrontierTM Services |
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(b) Professional Services. 51勛圖厙踏梜埳 shall provide mutually agreed upon implementation, training, consulting or other such professional services for initial and additional projects (Professional Services) in connection with the Intelligent Workplace Services as set forth in an applicable statement of work (Statement of Work or SOW).
(c) Additional Professional Services Terms.
(i) Project Managers and Project Plans/Guidance Documents. Each party shall designate an appropriate representative to serve as a coordinator and manager for that party (Project Manager or PM), and the Project Managers (and appropriate other technical representatives) will work together in good faith to mutually track progress on (and any applicable changes to) the project. The parties Project Managers may also develop and update, as needed, a project plan, project schedule, guidance documents or similar such documentation to help guide the projects progress (collectively, Project Plan). However, for clarity, the Project Plan is not a part of the SOW, and, accordingly, updating the Project Plan may be done by the Project Managers without requiring a formal amendment or other such mutual written agreement of the parties.
(ii) Change Requests. Any changes to the SOW, including without limitation any Professional Services to be provided outside the scope and/or parameters set forth in the SOW, will be require documentation using 51勛圖厙踏梜埳眄s standard change request/change order documentation process (Change Request).
(iii) Resource Availability; Scheduling. Client acknowledges that 51勛圖厙踏梜埳 resources are not dedicated resources, and scheduling is subject to available times. After Professional Services are scheduled, if Client requests or requires, for any reason that the project be put on hold or rescheduled for more than 14 days, 51勛圖厙踏梜埳 will attempt to reschedule tasks to minimize the non-productive time arising and/or reassign its personnel to other suitable work, and Client will not be charged for the time personnel were reassigned to other clients. Otherwise, 51勛圖厙踏梜埳 may charge Client and Client agrees to pay a rescheduling fee in the amount of 10% of the fixed fee amount, not to exceed $25,000, and Client will remain responsible for any non-refundable travel fees 51勛圖厙踏梜埳 incurs in connection with such scheduled Professional Services. Any after hours work must be authorized by the 51勛圖厙踏梜埳 Project Manager and is subject to 51勛圖厙踏梜埳眄s after hours rates. 51勛圖厙踏梜埳 reserves the right to engage the personnel and resources of its affiliates and subcontractors to provide the Professional Services; provided that 51勛圖厙踏梜埳 shall remain primarily liable for the performance of any such affiliates or subcontractors. 51勛圖厙踏梜埳 shall not be responsible for delays or failures in performance resulting from acts or causes beyond the reasonable control of 51勛圖厙踏梜埳. For clarity, the rescheduling fee above is in addition to the Professional Services fees for the respective project.
(iv) Tools, Scripts and Related Materials. 51勛圖厙踏梜埳 may provide certain scripts, functionality-improving programs, data scrubbing or other such tools, input forms, file formats, scripts or other such code or materials as part of the project and as otherwise necessary for 51勛圖厙踏梜埳 to properly perform and provide the Professional Services (collectively, Tools). Notwithstanding anything to the contrary, all rights, title and interest to the Tools (and any derivative works thereof) will be owned by 51勛圖厙踏梜埳. 51勛圖厙踏梜埳 grants to Client a limited, non-exclusive, nontransferable license to use such Tools, when such tools are provided, subject to the following: (i) the Tools may be used solely for assisting 51勛圖厙踏梜埳 in performing the applicable Professional Services within the scope identified by 51勛圖厙踏梜埳, and only as instructed by 51勛圖厙踏梜埳; (ii) the Tools are provided as a one-time delivery and are not subject to any maintenance, support or other such obligations on the part of 51勛圖厙踏梜埳; and (iii) the Tools are provided on an as is basis.
(v) Services Disclaimer. THE PROFESSIONAL SERVICES AND ANY OUTPUTS, TOOLS, MATERIALS OR RECOMMENDATIONS PROVIDED ARE NOT INTENDED TO PROVIDE ANY LEGAL, FINANCIAL, REGULATORY, TAX, INFORMATION SECURITY OR OTHER SUCH ADVICE OR GUIDANCE. CLIENT IS SOLELY RESPONSIBLE FOR DETERMINING WHETHER USE OF ANY FISERV SOFTWARE, SERVICES, DELIVERABLES OR OTHER INFORMATION, RECOMMENDATION OR SUGGESTION PROVIDED BY FISERV IS IN CLIENTS BEST INTERETS OR IS APPROPRIATE AS PART OF CLIENTS COMPLIANCE PROGRAMS OR PROTOCOLS (WHICH CLIENT IS RESPONSIBLE FOR DETERMINING).
(d) On-Line Product Training. In connection with the Intelligent Workplace Services, 51勛圖厙踏梜埳 shall provide Clients and its employees access to 51勛圖厙踏梜埳眄s web-based catalog of self-paced training modules (E-learning Library Courseware). Client shall ensure each employee credentialed to access and use the E-learning Library Courseware (each an End User) complies with these terms. Client shall at all times remain fully responsible and liable for any breach or other such act or omission by an End User relating to the E-learning Library Courseware (or the Agreement).
2. PERFORMANCE
(a) Hours of Operation. 51勛圖厙踏梜埳 will use reasonable efforts to cause the Intelligent Workplace Services to be available to Client in a 7x24 environment, excluding reasonable downtime for system maintenance. 51勛圖厙踏梜埳 will use reasonable efforts to attempt to limit its scheduled downtime to those hours of operation least impacted by customer usage.
(b) Support Services Hours; Emergency Support. Customer support for the Intelligent Workplace Services are available during 51勛圖厙踏梜埳眄s normal business hours, 9:00 a.m. - 5:00 p.m. Eastern Time, on normal business days (Monday Friday, excluding 51勛圖厙踏梜埳眄s standard holidays). 51勛圖厙踏梜埳 will also provide after-hours emergency support assistance between the hours of 5:00 p.m. - 9:00 a.m. Eastern Time, 365 days a year (and all day on holidays) if there is an outage of the Intelligent Workplace Services. After-hours emergency support is limited to those system problems that involve fundamental functionality of the IW Platform, preclude productive use of the Intelligent Workplace Services, and are having or are likely to have an immediate and material impact on a reasonably necessary business activity with no workaround occurring.
(c) Support Coordinators. Client may designate one billing coordinator and one primary support coordinator (with the option of an alternate support coordinator) (Coordinators) and provide 51勛圖厙踏梜埳 with updated contact information for such Coordinators. Client may update the Coordinators information upon written request to 51勛圖厙踏梜埳 (and completion of 51勛圖厙踏梜埳眄s information update documentation if requested by 51勛圖厙踏梜埳). Client will ensure its Authorized Users direct all support inquiries to a support Coordinator who will then coordinate and request support from 51勛圖厙踏梜埳 in accordance with 51勛圖厙踏梜埳眄s support inquiry process.
3. ADDITIONAL TERMS AND CONDITIONS
(a) Go Live Date. For purposes of the Intelligent Workplace Services, Go Live Date means the date Client is first able to access the applicable Intelligent Workplace Services in live production.
(b) Authorized Users. Client will ensure its Authorized Users abide by these terms, including any use limitations or restrictions set forth in the Agreement, and Client shall at all times remain responsible for any breach of these terms or the Agreement by any Authorized User. Certain Intelligent Workplace Services may be limited to use by Authorized Users on a named user basis and, in such case, Client will identify its Authorized Users by either (a) using the applicable Intelligent Workplace Service to set up and maintain all required credentials for each Authorized Users, or (b) providing all requested information to 51勛圖厙踏梜埳 regarding such Authorized Users (using the submission method(s) identified by 51勛圖厙踏梜埳) to allow 51勛圖厙踏梜埳 to properly establish or modify, as applicable, such credentials for the Authorized Users. All such credentials shall remain 51勛圖厙踏梜埳 Information. Client will prohibit the sharing of credentials among Authorized Users (and any other persons or entities), and Client will use all commercially reasonable efforts to prevent unauthorized access to or use of any credentials by any person or entity other than the assigned Authorized User.
(c) No Data Evaluation. Client is solely responsible for ensuring its input information and data is complete, accurate and compatible with the Intelligent Workplace Services. 51勛圖厙踏梜埳 is not responsible or liable for any errors, delays or other issues arising from incomplete, inaccurate or incompatible input information and data.
(d) Limitation on Protected Cardholder Data. The Intelligent Workplace Services are not designed to store PCI Data (as defined below). Accordingly, there are no dedicated fields in the Intelligent Workplace Services modules to store such data in compliance with the PCI Data Security Standards (PCI-DSS), and: (a) the transmission and storage of any such PCI Data is not permitted; (b) Client expressly agrees that no such PCI Data (whether Protected Cardholder Data as defined under PCI-DSS or not) need be or shall be provided to 51勛圖厙踏梜埳 in connection with the Intelligent Workplace Services or any other Deliverables provided under these terms; (c) to the extent Client provides any such PCI Data to 51勛圖厙踏梜埳, 51勛圖厙踏梜埳 shall have the right: (i) to immediately return or destroy, at 51勛圖厙踏梜埳眄s discretion, such PCI Data without further obligation or responsibility; and (ii) to request that Client return the requested or required information without PCI Data included and Client agrees to provide such amended data; and (d) if any such exchange of PCI Data is authorized by 51勛圖厙踏梜埳, Client will limit such PCI Data only to that data that is required for 51勛圖厙踏梜埳 to provide the Intelligent Workplace Services. Client accepts all risk of transmitting PCI Data in an unencrypted or otherwise noncompliant format, and Client releases, discharges, and shall indemnify and hold harmless 51勛圖厙踏梜埳, its Affiliates and their respective employees, officers, directors, agents and suppliers from any and all liability, damage, or other loss under the Agreement or otherwise suffered by or through Client or suffered by any of the indemnified entities arising out of the transmission, destruction, or loss of such data, including without limitation any information security or privacy breach related to such data. For purposes of these terms, PCI Data means any Protected Cardholder Data or other credit card payment or account information, where Protected Cardholder Data means a credit card number and any other qualifying data elements when combined with the credit card number or other such information defined as Protected Cardholder Data under the PCI-DSS.
(e) Internet Use. Client acknowledges that use of the Intelligent Workplace Services may rely on Internet connectivity and access. Client and its Authorized Users are solely responsible for obtaining all such required connectivity, functionality and access, and 51勛圖厙踏梜埳 assumes no liability or control over the Internet or such Internet connectivity, functionality or access, including without limitation the speed or quality of such access or capabilities or risks for any access of any of Clients on site systems or networks or remote access to Clients systems or networks related to use of the Internet.
(f) Reliance on Instructions. 51勛圖厙踏梜埳 may rely on all configuration requests, parameters, document input guidelines and other such instructions (Instructions) provided by Client, and provide the Intelligent Workplace Services accordingly. Client assumes sole responsibility and liability for any issues, losses, claims or damages arising out of or relating to such Instructions and 51勛圖厙踏梜埳眄s reliance upon such Instructions.
(g) No Services Warranties. Client acknowledges that the Intelligent Workplace Services are provided only to supplement Clients financial, marketing and other such diligence, documentation and review purposes, and Client is responsible for determining all compliance obligations and adopting a full compliance program. However, 51勛圖厙踏梜埳 will provide reasonable technical information about the functionality provided by the Intelligent Workplace Services to allow Client to properly evaluate, design and implement such functionalities as part of its compliance program. Accordingly, any warranties set forth in the Agreement regarding Clients ability to comply with any laws, rules or regulations through the use of Deliverables do not apply to the Intelligent Workplace Services.
(h) Release Delays. While the parties acknowledge that the implementation of any releases or other such modifications to the Services are under 51勛圖厙踏梜埳眄s control and at 51勛圖厙踏梜埳眄s discretion, 51勛圖厙踏梜埳 agrees, upon at least 30 days prior written notice from Client, to delay implementation of a given release for a given Services functionality(-ies) (Release) to allow Client to perform internal testing and other such actions as required by applicable law and regulation. Client must specify in its notice: (i) the length of the requested delay, which shall be no longer than 3 months, and (ii) the applicable Release and Services functionality(-ies) affected. Notwithstanding the foregoing, at no time may Client be running more than one Release behind 51勛圖厙踏梜埳眄s then most current Release to all applicable Services functionality(-ies).
(i) ADDITIONAL DISCLAIMER. THE INTELLIGENT WORKPLACE SERVICES AND ANY OUTPUTS THEREFROM (AND ANY ASSOCIATED DELIVERABLES, AND/OR INFORMATION OR MATERIALS PROVIDED): (I) ARE MEANT ONLY TO SUPPLEMENT ANY DUE DILIGENCE OR OTHER ACTIONS CLIENT WOULD TAKE IN OPERATING ITS BUSINESS OR OTHERWISE ENGAGING WITH ANY CUSTOMER OR OTHER PARTY; (II) ARE BASED ON THE CLIENT INPUT DATA, SPECIFICATIONS AND CONFIGURATIONS SELECTED BY CLIENT, EACH OF WHICH MAY AFFECT ACCURACY AND RELIABILITY; (III) ARE NOT INTENDED TO SUPPLY INVESTMENT, FINANCIAL, TAX, INFORMATION SECURITY OR LEGAL ADVICE; AND (IV) ARE PROVIDED ONLY AS A TOOL TO BE USED AS PART OF AN OVERALL COMPLIANCE PROGRAM (WHICH CLIENT IS SOLELY RESPONSIBLE FOR DETERMINING AND IMPLEMENTING).
4. THIRD PARTY TERMS AND CONDITIONS
Client acknowledges that the Intelligent Workplace Services may rely on certain functionality provided by third party programs or functionalities (collectively, Third Party Components). Use of such Third Party Components through the Intelligent Workplace Services may be subject to additional terms and conditions, including as set forth below. Such terms and conditions cannot be modified by Client. If 51勛圖厙踏梜埳眄s agreement with the applicable third party provider terminates, 51勛圖厙踏梜埳 may terminate the applicable Intelligent Workplace Services or the applicable portions thereof which rely on the applicable Third Party Components; provided, however, that 51勛圖厙踏梜埳 will notify Client of any such termination as soon as commercially practicable, and 51勛圖厙踏梜埳 will attempt to offer Client a reasonable alternative solution, on mutually agreed upon terms, if commercially practicable.
5. E-LEARNING LIBRARY
(a) 51勛圖厙踏梜埳 shall make available web-based access to 51勛圖厙踏梜埳眄s self-paced E-learning Library Courseware to End Users who have been given authority by Client and credentialed to set up a seat user account in 51勛圖厙踏梜埳眄s learning management system, as an authorized user to access and use the E-learning Library Courseware. For clarity, the E-learning Library content is not part of the application Software, third party Software, or Professional Services provided hereunder and are for use solely in connection with the Intelligent Workplace Services applications for Clients internal business purposes.
51勛圖厙踏梜埳 shall assign Client a unique code for access to the E-learning Library. By using this code, all End Users shall have access to the full E-learning Library. Each End User shall be responsible for creating an account in the 51勛圖厙踏梜埳 learning management system to manage their assignments, launch curriculum and view transcripts.
(b) Users. Access and use of the E-learning Library Courseware is for unlimited End Users for both Frontier Reconcilliation and Prologue Financials, regardless of Clients Level.
(c) Additional Terms and Conditions
(i) Information and Materials
A. All information and materials contained in the E-learning Library are 51勛圖厙踏梜埳眄s Information and protected under privacy, data protection, confidentiality, copyright, patent, trademark and other laws. Client shall not permit access by any non-Client employee to the E-learning Library without 51勛圖厙踏梜埳眄s prior written consent.
B. Client is solely responsible for any End User prerequisites or skill level needed to participate in the E-learning Library. 51勛圖厙踏梜埳 does not provide written assessment of an End Users performance on an E-learning module and assumes no responsibility for any End User performance after participation.
C. Client shall not and shall not permit any End User to (i) use, copy, download, modify, create derivative works or distribute the E-learning Library content except as provided herein, or (ii) reverse assemble, reverse compile, or otherwise translate the E-learning Library Courseware.
(ii) Communication Lines, Terminals, Equipment, Software
A. Client is solely responsible to obtain and provide at its own expense web browser software, other compatible Client software and necessary communications equipment and other hardware and equipment (the Computer System) required to access the E-learning Library Materials as stated by 51勛圖厙踏梜埳 in writing in advance. 51勛圖厙踏梜埳 shall not be responsible for the provision of any maintenance or repairs to the Computer System or of any parts or replacements for the Computer System and Client shall install and manage Client equipment, software and telecommunications services outside of the 51勛圖厙踏梜埳 system.
B. Client shall not transmit any viruses, worms, Trojan horses or other harmful content into the 51勛圖厙踏梜埳 system.
C. Client understands and acknowledges that the E-learning Library will not be available during periods of maintenance or emergencies and any other downtime caused by reasons beyond 51勛圖厙踏梜埳眄s control, including but not limited to, data communications, or third party solutions and 51勛圖厙踏梜埳 shall not be held responsible for any such downtime.
(d) Cancellation and Termination
(i) 51勛圖厙踏梜埳 reserves the right to add, modify or withdraw e-learning modules at any time without notice.
(ii) 51勛圖厙踏梜埳 shall have the right to terminate the E-learning Library Courseware at any time. 51勛圖厙踏梜埳眄s sole liability for such termination shall be a prorated refund of pre-paid fees for the E-learning Library Courseware.
(e) No Warranty. 51勛圖厙踏梜埳 does not warrant uninterrupted or error free operation of the E-learning Library Courseware or that 51勛圖厙踏梜埳 shall correct any defects. The E-learning Library Materials are provided on an as is basis.
6. PROLOGUE SERVICES
(a) DESCRIPTION OF SERVICES. To the extent Client purchases the Prologue Services identified below, 51勛圖厙踏梜埳 will provide Client access to the Prologue performance management applications described below through the IW Platform (Prologue Services).
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PROLOGUE SERVICES |
Services Description |
PrologueTM Financials includes: 繚 Prologue Financials General Ledger 繚 Prologue Financials Accounts Payable 繚 Prologue Financials Fixed Assets 繚 Accruals / Prepaids 繚 Unlimited Cost Centers 繚 Unlimited Companies 繚 ACH 繚 MICR 繚 Vendor Document Scanning 繚 AP Workflow Approvals 繚 Check Reconciliation 繚 Account Restructure 繚 E-mail Manager (either Full Module or Limited: AP Only) 繚 Allocations 繚 Procurement (w/Inventory Manager) 繚 Multi-Currency 繚 2007 Sales/Purchase Tax (AP & PO only) 繚 Test Environment 泭 |
PrologueTM Visual Intelligence (PVI) includes:
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PrologueTM Investment Portfolio Account (PIPA) includes:
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PrologueTM Credit Loss Manager, (PCLM) includes:
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Third Party Software 繚 QlikSense Five (5) Full Access User Seats* *Additional blocks of 5 users (full, view only or mixed-use) available at a cost 泭 |
(b) COPIES OF REPORTS. Client may store, reproduce, display, perform, transmit, print out or make printed copies of the reports, numeric results and other information or materials generated from Clients authorized use of the Prologue Services and may provide copies of such reports to Clients customers, prospective customers, partner financial institutions and applicable regulatory authorities; provided, however, nothing herein shall limit 51勛圖厙踏梜埳眄s ownership rights in any such outputs (excluding any Client data contained therein).
7. VANTAGE SERVICES.
(a) DESCRIPTION OF SERVICES. To the extent Client purchases the Vantage Services identified below, 51勛圖厙踏梜埳 will provide Client access to the Vantage performance management applications described below through the IW Platform (Vantage Services).
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VANTAGE SERVICES |
Services Description |
VantageTM Risk and Budgeting Manager includes: 繚 Unlimited Cost Centers 繚 Unlimited Companies 繚 Distributed Budgeting 繚 Test Environment 繚 Training Library (1 year of access post-implementation) 泭 |
Index Subscription Services Description |
繚 Prepayment Speeds Index 繚 Interest Rates Index 泭 |
Index Subscription Services: The index subscription components of the Vantage Services described above are subject to the terms of the Index Subscription included below |
(b) SUBSCRIPTION SERVICES. If purchased by Client, Subscription Services shall be used solely in connection with the Vantage Services, subject to the levels and other such limitations applicable to the Vantage Services.
(c) INDEX SUBSCRIPTION SERVICES. If purchased by Client, 51勛圖厙踏梜埳 will also provide Client with the subscription-based index information set forth in the Schedule (Index Subscriptions) for Clients authorized employees that have been given the authority to access such Index Subscriptions (Users) for the fees specified in applicable fee exhibit (Index Fees). Access to and use of the Index Subscriptions is subject to these terms and the Agreement, and Client will ensure its Users comply with all such terms. Client shall at all times remain fully responsible and liable for any breach or other such act or omission of its Users relating to the Index Subscriptions (or the Agreement).
i. 51勛圖厙踏梜埳 grants to Client a limited, non-transferable, non-exclusive right to access the Index Subscriptions for the specified term. For clarity, the Index Subscriptions are provided as subscription services under the Agreement and are not part of any software or other such products which may be licensed or provided under the Agreement. 51勛圖厙踏梜埳 will either (at its election) provide the identified index(-es) directly to Client via a 51勛圖厙踏梜埳-defined delivery site or method or provide Client with access to the identified index(-es) through a web-based forecasted rate subscription program(s). Furthermore, all Index Subscriptions will automatically terminate if the license, access rights and/or maintenance services for the Vantage Services terminates.
ii. The Index Subscriptions may include or otherwise rely upon certain components (Third Party Components) provided by 51勛圖厙踏梜埳眄s third party providers (Providers). If 51勛圖厙踏梜埳眄s agreement with the applicable Provider terminates, 51勛圖厙踏梜埳 may terminate the Index Subscriptions or the applicable portions thereof which rely on the applicable Third Party Component(s); provided, however, that 51勛圖厙踏梜埳 will notify Client of any such termination as soon as commercially practicable, and 51勛圖厙踏梜埳 will attempt to offer Client a reasonable alternative solution, on mutually agreed upon terms, if commercially practicable.
A. Client understands that the Provider may change the structure, format, or content of the Third Party Components(s) which may cause an interruption of the Index Subscriptions. 51勛圖厙踏梜埳 reserves the right to adjust the fees for the Index Subscriptions accordingly at any time during the term of the Index Subscription upon written notice to Client if the applicable Provider increases its fees for its Third Party Components.
B. Client shall only access and use the Index Subscriptions (including data elements (Data) and all other information contained therein (collectively hereinafter referred to as, Index Information) solely for its own internal business purposes (and for no other purpose). In no event shall Client or a User have any proprietary or ownership right to or in the Index Information or any portion of the Index Information or any portion of the Data contained therein. Client shall not and shall not permit any User to store or compile the Index Information or any Data contained therein or any material subset thereof for any reason including without limitation to create a historical database or attempt to circumvent the limited nature of the access right granted hereunder to Client. THE INDEX SUBSCRIPTIONS, THIRD PARTY COMPONENTS AND ALL INFORMATION FURNISHED BY FISERV PURSUANT TO THIS ADDENDUM ARE PROPRIETARY TO FISERV AND/OR THE APPLICABLE PROVIDER(S) AND ARE SO FURNISHED AT CLIENTS REQUEST AND FOR CLIENTS EXCLUSIVE USE IN ACCORDANCE WITH THE TERMS OF THE AGREEMENT. NO INDEX INFORMATION OR OTHER INFORMATION MAY BE COPIED OR OTHERWISE REPRODUCED, REPACKAGED, FURTHER TRANSMITTED, TRANSFERRED, DISSEMINATED, DISTRIBUTED, SOLD, LEASED, RENTED, SUBLICENSED, ALTERED, MODIFIED, ADAPTED, OR STORED FOR SUBSEQUENT USE FOR ANY SUCH PURPOSE, IN WHOLE OR IN PART, IN ANY FORM OR MANNER OR BY ANY MEANS WHATSOEVER, BY CLIENT OR ANY OTHER PERSON OR ENTITY, WITHOUT FISERVS PRIOR WRITTEN CONSENT.
C. The User may only be permitted to download Index Information to the Users specific computer or terminal on an ad hoc transactional basis solely for individual use through the Index Subscriptions. Client shall not and shall not permit its Users or any third party to disseminate or redistribute all or any portion of the Index Subscriptions, any Index Information or any portion of the Data contained therein. Furthermore, Client, on behalf of itself, and each User or other person or entity that it permits to use any Index Information, agrees that (i) the credit ratings and other opinions contained in such Index Information are, and will be construed solely as, statements of opinion and not statements of fact or recommendations to purchase, hold or sell any securities, (ii) each rating or other opinion will be weighted solely as one factor in any investment decision made by or on behalf of Client or any User, and (iii) Client and any User will accordingly make its own study and evaluation of each security, and of each issuer and guarantor of, and each provider of credit support for, each security that it may consider purchasing, holding or selling. For any Index Subscriptions provided on a password protected access basis, Client shall only permit a unique, non-concurrent individual User to have a password protected access to the Index Subscriptions or the Index Information (Password-Authorized User). A Password-Authorized User may not be substituted for another Password-Authorized User at any time unless the original Password-Authorized User is no longer an employee or agent of Client. Such a substitution may then be made upon written request and confirmation of the foregoing to 51勛圖厙踏梜埳.
D. All Index Information is obtained by 51勛圖厙踏梜埳 from sources believed by it to be accurate and reliable. Because of the possibility of human and mechanical error as well as other factors, however, all information is provided AS IS without warranty of any kind, and FISERV (AND PROVIDERS), MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, TO CLIENT OR ANY OTHER PERSON OR ENTITY AS TO THE ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OF ANY SUCH INFORMATION OR THAT THE INDEX INFORMATION IS ERROR FREE. FISERV AND ITS PROVIDER(S) SHALL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES OR OTHER INJURY IN WHOLE OR IN PART ARISING OUT OF OR RELATING TO THE INDEX INFORMATION OR CLIENTS USE OR RELIANCE ON THE INDEX INFORMATION.
E. Each applicable Provider shall be considered a third party beneficiary under the Agreement for purposes of this Addendum and theSubscription Services.
F. Client shall indemnify and hold harmless 51勛圖厙踏梜埳, its Providers and their respective Affiliates (and each such entitys officers, directors, and employees) against any and all claims or actions arising out of the use by Client or User of the Third Party Components or any Index Information contained therein in a manner other than that provided in these terms and the Agreement.
8. FRONTIER SERVICES
(a) DESCRIPTION OF SERVICES. To the extent Client purchases the Frontier Services identified below, 51勛圖厙踏梜埳 will provide Client access to the Frontier reconciliation applications described below through the IW Platform (Frontier Services).
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Frontier Services Description |
FrontierTM Reconciliation FrontierTM Reconciliation: Account Certification FrontierTM Reconciliation: Transfer Manager FrontierTM Reconciliation: Performance Manager FrontierTM Reconciliation: Workflow Manager FrontierTM Reconciliation: Archival |
(b) THIRD PARTY COMPONENTS. Client acknowledges that the Frontier Services may rely on certain SAP, Business Objects and/or Crystal Reports-related Third Party Components (and any successors thereto). Such Third Party Components and use thereof are subject to the license terms, restrictions, reservations of rights and other such limitations and protections of SAP (and 51勛圖厙踏梜埳 as SAPs reseller) set forth in the SAP Software Use Rights and EULA, each available at www.sap.com, which are incorporated herein by reference. 51勛圖厙踏梜埳 reserves the right to increase the fees for these components upon a required increase by SAP, provided such increases will be limited to the amount of the increase passed through to 51勛圖厙踏梜埳, and 51勛圖厙踏梜埳 will use commercially reasonable efforts to limit any such increases within 51勛圖厙踏梜埳眄s contractual rights under the applicable 51勛圖厙踏梜埳-SAP agreement.
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